Shipping & Returns

Dock and Bay Shipping and Returns
Beach & travel towels delivered to you wherever you are

OUR SHIPPING GUIDELINES

Dock & Bay offer worldwide delivery through a range of trusted partners. We aim to get your order processed and despatched within 1 business day

EXPECTED DELIVERY TIMES

CANADA

Standard delivery: FREE – 4 to 7 working days 

Express delivery: $10 – 2 to 3 working days (orders before 11am)

WORLDWIDE

Standard delivery: $25 – 7 to 15 working days

** Remote areas may take longer than guidelines above

QUESTIONS? Please get in contact with us, we'll sort it out as soon as we can!

WORLDWIDE SHIPPING

We live in an increasingly globalised world, and Dock & Bay are no different. If you need to ship worldwide, we will!

Make sure you choose the country you want to ship to, and we'll take you to the store give you the best shipping prices and stock availability

For worldwide delivery options, you may want to see our global sites for USA, United Kingdom, EuropeAustralia & New Zealand, Canada

Towels delivered globally
Towel returns and refunds

REFUNDS AND RETURNS

At Dock & Bay, we treat our customers like we would expect to be treated.  If you’re not happy with your product or would like to exchange it then we are here for you. Follow this link to contact us and request a refund, return or exchange. We will get right back to you.

Postage of returns for incorrect item selection or unwanted orders are at the cost of the customer, please choose carefully!
Here's a tip: The most common request is to exchange for the bigger XL size (for adults). For more information read our size guide.

You can see our full returns policy here

EUROPEAN SHIPPING ZONES

Zone 1

Austria, Beligum, France, Guernsey, Germany, Ireland, Italy, Jersey, Netherlands, Spain, United Kingdom

Zone 2

Andorra, Bulgaria, Denmark, Czech Republic, Finalnd, Hungary, Gibraltar, Iceland, Liechtenstein, Luxembourg, Monaco, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Sweden, Switzerland, Vatican City

Zone 3

Albania, Bosnia & Herzegovina, Croatia, Cyprus, Estonia, Greece, Malta, Latvia, Lithuania, Serbia, Montenegro, Macedonia, Moldova, Turkey

Waterfall swim with my travel towel

Towels for everyday adventures

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