Shipping & Returns

Dock and Bay Shipping and Returns
Beach & travel towels delivered to you wherever you are


We offer UK wide delivery with Yodel and DPD Express. Our aim is to get your order processed and despatched within one business day.

Orders placed before 1:00pm will be processed same day.

Personalised items will increase your delivery time by up to 4 working days, and your full order will dispatched together (even non-personalised items), so make sure you order with plenty of time to spare!


Standard delivery (FREE on orders over £10): 3 - 5 working days

Standard delivery £3 - for orders under £10.

Express delivery - £6: 1 - 2 working days


Standard delivery (FREE on orders over £10): 3 - 5 working days

Standard delivery £3 - for orders under £10.

Express delivery - £15: 1 - 2 working days

*VAT is not charged to Channel Islands customers


Standard delivery (from £25): 7 - 15 working days

QUESTIONS? Please contact us, we'll come back to you as soon as we can!

For worldwide delivery options, see our global sites: USA, Europe, Australia, Canada, and Switzerland. Please note that the customer will be responsible for any import fees and taxes.


We like to treat our customers how we would expect to be treated. If you’re not happy with your product or would like to exchange it, we’ll understand... (after a duvet day and tub of ice cream). To request a refund, please contact us and we’ll get back to you with all of the information specific to your country of ordering. We’ll then refund you as soon as the return has been received.

We’re unable to provide free returns for unwanted items or incorrect selections so please choose carefully when shopping.

Personalised items are non-refundable, even if you make a mistake, so please triple check everything is perfect before placing your order!

Here's a tip: The most common request is to exchange a large towel for the bigger XL size for adults. For more information, read our size guide.

View our full returns policy.

Towels delivered globally
Towel returns and refunds


If you would like to exchange your items for a different colour or size, we suggest ordering them separately. Then you can then return your unwanted item to us and we will reimburse your original order with a full refund.

Double check that you’re happy with your order before heading to checkout, returns postage of incorrect selection or unwanted orders are at the cost of the customer.


We hold our products to the highest quality standards, because you deserve the very best. If your product is less than perfect within the first 12 month of use (including rips, tears, discolouration, color runs) then we’ll get it replaced, free of charge.

Find out more about our replacement warranty.


Zone 1

Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Poland, Portugal, Spain, Sweden, United Kingdom

Zone 2

Croatia, Cyprus, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Luxembourg, Malta, Norway, Slovakia, Slovenia, Switzerland

Zone 3

Albania, Andorra, Bosnia & Herzegovina, Bulgaria, Gibraltar, Greece, Iceland, Liechtenstein, Macedonia, Moldova, Monaco, Romania, San Marino, Serbia, Turkey, Vatican City

Waterfall swim with my travel towel

Towels for everyday adventures

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