Shipping & Returns

Dock and Bay Shipping and Returns

CHRISTMAS SHIPPING CUT OFF

It's getting close to that busy time of year! We will do everything we can to get you the gifts you may be ordering! Please note these final cut off times.

Standard Delivery - 2pm, 17th December

Express delivery - 2pm, 20th December

OUR OFFER: FREE EXPRESS shipping when you order any 2 items or more 
A complimentary upgrade to help get things done at this busy time of year!

Whilst we work closely with Santa to get your orders delivered, these cut-offs are the latest possible times we recommend ordering for arrival before Christmas Day. We will do everything in our power to get your orders delivered on time, but as we know, things can sometimes go awry with deliveries, so we always recommend to order early to ensure delivery! Please contact us if you have any questions, we are more than happy to help. Thanks for your understanding! Andy & Benno

Christmas in Australia with Dock and Bay
Beach & travel towels delivered to you wherever you are

OUR SHIPPING GUIDELINES

Dock & Bay offer worldwide delivery through a range of trusted partners. We aim to get your order processed and despatched within one business day

EXPECTED DELIVERY TIMES

UNITED STATES

Standard delivery is FREE – 4 to 7 working days 

Express delivery: $5 – 2 to 3 working days

WORLDWIDE

Standard delivery: $25 – 7 to 15 working days

** Hawaii, Alaska and remote areas may take longer than guidelines above

QUESTIONS? Please get in contact with us, we'll sort it out as soon as we can!

WORLDWIDE SHIPPING

We live in an increasingly globalised world, and Dock & Bay are no different. If you need to ship worldwide, we will!

Make sure you choose the country you want to ship to, and we'll take you to the store give you the best shipping prices and stock availability

For worldwide delivery options, you may want to see our global sites for USA, United Kingdom, EuropeAustralia, Canada, Switzerland

Towels delivered globally
Towel returns and refunds

REFUNDS AND RETURNS

At Dock & Bay, we treat our customers like we would expect to be treated.  If you’re not happy with your product or would like to exchange it then we are here for you. Follow this link to contact us and request a refund, return or exchange. We will get right back to you.

Postage of returns for incorrect item selection or unwanted orders are at the cost of the customer, please choose carefully!
Here's a tip: The most common request is to exchange for the bigger XL size (for adults). For more information read our size guide.

You can see our full returns policy here

EUROPEAN SHIPPING ZONES

Zone 1

Austria, Beligum, France, Germany, Ireland, Italy, Netherlands, Spain, United Kingdom

Zone 2

Chanell Islands (Guernsey, Jersey, Isle of Man), Andorra, Bulgaria, Denmark, Czech Republic, Finalnd, Hungary, Gibraltar, Iceland, Liechtenstein, Luxembourg, Monaco, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Sweden, Switzerland, Vatican City

Zone 3

Albania, Bosnia & Herzegovina, Croatia, Cyprus, Estonia, Greece, Malta, Latvia, Lithuania, Serbia, Montenegro, Macedonia, Moldova, Turkey

Waterfall swim with my travel towel

Towels for everyday adventures

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